Accessibility Information – The Boatside Inn
At The Boatside Inn, we are committed to providing a welcoming and inclusive experience for all our guests. We understand that everyone’s accessibility requirements are different and encourage guests with specific needs to contact us before booking or visiting so we can discuss how we can best assist.
As a traditional country inn, some parts of the building have accessibility limitations. We aim to provide clear and honest information so guests can make an informed decision.
Parking
- Private on-site parking is available immediately adjacent to the pub and guest accommodation.
- Parking is available close to the main entrance and directly outside the guest rooms.
- Surfaces include tarmac and compacted stone.
Pub and Restaurant Access
- The main entrance has one step.
- A portable access ramp is available and can be positioned by a member of our team whenever required.
- The main entrance door is suitable for wheelchair access.
- Staff are happy to provide assistance on arrival and departure.
Restaurant and Bar
- Tables suitable for wheelchair users are available inside the pub.
- Wheelchair-accessible tables are also available in the outdoor seating areas.
- We are happy to reserve the most suitable table when advised at the time of booking.
- Assistance dogs are welcome.
Accessible Toilet
- An accessible toilet is available within the pub.
- Grab rails are fitted to provide additional support.
Guest Accommodation
- All guest rooms have their own private entrance, accessed from ground level.
- Parking is available immediately outside the guest accommodation.
- Three guest rooms are arranged entirely on the ground floor.
- Each of these rooms has an ensuite bathroom on the same level as the bedroom.
- There is one small step into the accommodation.
- Selected ensuite bathrooms are fitted with grab rails for additional support.
- Some showers may have a small step or threshold.
- Doorways are standard width.
- Beds are standard height.
- Tea and coffee-making facilities are provided in the rooms.
Guests who require a room with grab rails or have specific mobility requirements are encouraged to contact us before booking so we can advise on the most suitable room.
Hearing and Visual Information
- The pub and accommodation benefit from natural lighting during the day, with ambient lighting in the evenings.
- Lighting levels may vary between areas.
- Staff are happy to read menus aloud, explain facilities or provide verbal assistance where required.
Food Allergies and Dietary Requirements
We aim to provide an inclusive dining experience and cater for a wide range of dietary needs.
- A broad selection of gluten-free dishes is available.
- Vegetarian and vegan options are offered.
- Other dietary requirements can often be accommodated with advance notice.
- Allergen information is available, and our team are happy to discuss ingredients and preparation methods.
Assistance During Your Visit
Our team are happy to assist with:
- Positioning the access ramp.
- Carrying luggage.
- Recommending and reserving suitable seating.
- Providing table service where required.
- Discussing the layout and facilities before arrival.
- Helping guests with limited mobility wherever reasonably possible.
Additional Information
The Boatside Inn is a traditional rural property, and some areas retain original features. These may include steps, thresholds, uneven surfaces and standard-width doorways.
Guests with specific accessibility requirements are encouraged to contact us before visiting or booking accommodation. We will provide honest information about the facilities and do our best to make every visit comfortable and enjoyable.